I am a good communicator, creative, and continuously trying to improve myself. I am a team player who has experience in all aspects of project management from identifying requirements, creation of the proposal, developing the product, and then delivering and managing the product after delivery. I enjoy working closely with upper management, the client, and partners to ensure projects are delivered to fulfill the requirements and expectations set for the project on time and within budget.
I am a self-motivated, detail oriented person with a strong understanding of the internet and marketing. I have worked for several High Tech companies and Government Agencies in team environments as well as on my own. Please feel free to contact me to talk about your project or arrange an interview.
- Excellent computer skills with advanced proficiency in Microsoft Office and Adobe Creative Suite
- Solid analytical and problem-solving skills with ability to assess business requirements and define viable technology solutions
- Ability to utilize available tools and resources to effectively manage multiple projects and priorities both independently and in a team environment
- Excellent verbal communication skills with the ability to interact and effectively communicate at a senior management level
- Knowledge and understanding of the components of a standard IT SDLC
- Expert knowledge of Section 508 and WCAG 2.0 provisions
- Project Management, Knowledge Management, Content Management, Communications Support, IT Administration, Graphic and Web Design, Training, SEO, Wire framing, GUI/UX Design.TECHNOLOGY
Bachelors of Fine Arts in Art and Design: Iowa State University, Ames, IA 1996
Senior SharePoint Consultant and Operations Manager at Metronome LLC November 2017 - July 2018
Manage operations for team of 6 personnel. Perform day to day management and configuration of SharePoint sites to include permissions, content updates, design changes, graphic enhancements and site migrations. Collaborate with end users on SharePoint projects to design, build, configure, and maintain custom and out of the box SharePoint sites, site collections and workflows. Conduct requirements analysis, wireframe/prototype development, site optimization, and project management functions. Serve as the SharePoint SME and technical advisor to lead, plan and manage business / solution design, configuration and implementation. Prepare SharePoint quick reference guides and train end users on the basics of using SharePoint sites for document and knowledge management. Design web site graphics, infographics, posters, tent cards, signs and web site UI/UX. Chair monthly Content Management Board and serve on the Information Technology Governance Board. Manage public facing web site in Joomla content management system.
Independent Consultant February 2017 – October 2017
Senior SharePoint Consultant at JRC LLC January 2016 – January 2017
Knowledge Manager at Lockheed Martin December 2014 – January 2016
Developed a Knowledge and Information Management Plan for the client. Implemented a KM strategy by developing SharePoint sites and tools to assist with filling knowledge gaps. Worked with the client and partner knowledge managers both internally and laterally across the extended organization. Organized and chaired the Knowledge Management Working Group to identify requirements for future communication infrastructure where critical daily operations data and information would be stored based on operational requirements. Conducted a survey, interviews and a SWOT analysis to identify the organizations current KM culture. Produced KM best practices, FAQ's, reference guides, checklists, continuity books, training, handbooks, battle rhythm and roles and responsibilities. Performed Information Management Officer duties and conducted development in SharePoint 2010 and 2013 environments both on NIPR and SIPR networks to include INTELINK environment.
Army Active Duty September 2009 – September 2012
Chief Operations Officer at 29 Combat Aviation Brigade September 2011 - September 2012: Directed, supervised and coordinated overall daily tracking of unit training and flight missions for 5 battalions with over 2,500 Soldiers and 100 aircraft in 4 countries. Developed standard operating procedures and prepared weekly situational reports and briefing scripts for senior leadership. Supervised current operations staff of 20 Soldiers. Served in Iraq as the brigade liaison officer to the 25th Infantry Division in support of Operation New Dawn and as the brigade Liaison officer to Army Central Command (ARCENT) headquarters in Kuwait.
Aviation Action Officer at National Guard Bureau December 2010 - September 2011: Worked with both Aviation and Mobilization and Readiness Divisions synchronizing aviation mobilization actions for Operations Enduring Freedom, New Dawn and the Balkans. Developed key products for Director, ARNG and other senior leaders to enhance their situational awareness and support decision making during the highest deployment period of aviation assets in the history of the Army. Dealt with constantly evolving mission requirements and both initiated and managed mobilization order requests and subsequent amendments to ensure they met requirements. Worked collaboratively with USF-I and USFOR-A and managed the resolution of Aviation mobilization and deployment issues with HQDA, FORSCOM, First Army, and other NGB divisions.S1 Personnel Officer at Maryland Army National Guard September 2009 - December 2010: Responsible for the management of personnel readiness of the Brigade consisting of two battalions and three separate companies with over 1000 Soldiers. Provided guidance on personnel family member affairs, financial matters, and career considerations. Maintained synchronized coordination with the S3 (plans) and S4 (logistics) sections for personnel status. Responsible for officer and enlisted promotions, evaluations, transfers, separations, and awards program. Planed and coordinated retirement, promotion and change of command ceremonies and other special events. Developed a new Soldier welcome packet and aviation recruiting materials to support the retention and recruiting program. Supervised team of 12 Soldiers.
Marketing Project Manager at Data Systems Analyst, Inc. January 2009 - September 2009
Developed a marketing campaign and supporting marketing materials for web 2.0 technologies for the Army Team C4ISR program. Tasks included writing a detailed marketing campaign plan, developing a marketing campaign briefing, and designing and developing marketing materials to support campaign efforts. The marketing campaign centered on a single, core strategy that had an overarching objective: Increase overall usage of the Knowledge Management suite of collaboration tools. Ultimately, the strategy became a hub around which all the marketing activities rotated. These activities included a press kit, trade show schedule and display, articles and advertisements for magazines, web site, and standard briefing template for training, briefings and product demonstrations. Briefed senior management and the client on the marketing plan efforts and prepared weekly update reports.
Command Marketing Manager at Maryland Army National Guard May 2008 - January 2009
Developed marketing/recruiting initiatives for the 29th CAB. Duties included serving on recruiting and retention board, designing and developing online presence for the Brigade, and developing supporting marketing materials. Most notably I worked with the Maryland Aviation Administration to design a cover for their 2009-2010 Maryland Airport Directory and aeronautical chart. A total of 13,000 directories were printed with distribution to 36 public use airports and 31 other general aviation airports. Additionally, directories were handed out at several fly-ins across the state of Maryland and shipped to the EAA Fly-In at Oshkosh Wisconsin, one of the largest air shows in the world.
Manager, Web Design and Marketing at Perpetual Enterprise Partners October 2007 - April 2008
Managed the 'HR Marketing Services' division of the company and was responsible for all web design and marketing programs conducted. Tasks included designing and producing collateral materials including brochures, fliers, annual reports, invitations, newsletters, and other print and web-based communications. Re-designed the corporate brand to include business cards, brochures, marketing materials and web sites. Managed project timelines, worked as part of the business development team, researched perspective RFQ's, wrote sections of proposals related to web design, and created graphics for proposals.
Multimedia Branch Chief at National Guard Bureau November 2004 - September 2007
Served as the Multimedia Branch Chief in charge of the national image of the Counter Drug Division. Lead a team of 7 personnel to execute an $800,000 yearly budget and was responsible for the design and development of the Division brand that included producing videos, designing web sites, layouts for brochures, posters, briefings, designing and staffing a traveling display for 20+ events per year, and editing and distributing a quarterly magazine. Trained as a Contract Officer Representative (COR) to manage contracts worth over $200k. Served as the Army Aviation Logistics Officer and was responsible for managing Aviation operations and planning for the Reconnaissance Aerial Interdiction Detachments. Coordinated logistical support for mission equipment installed on 125 aircraft in 37 states.
Senior Web designer/developer at American Institutes for Research February 2004 - October 2004
Worked with clients to establish requirements for web site Graphical User Interfaces (GUI) and then designed several prototypes and wireframes for approval. Created project plans for approved designs and then developed graphics and coding. Gained client approval through periodic design development review meetings and then launched the finished product after thorough testing. Documented design and development process and maintained web site throughout the life cycle of the project. Ensured web sites were Section 508 compliant and met usability guidelines.
Independent Consultant November 2003 - February 2004
Consulted for businesses by developing corporate brands which included designing a corporate identity and developing a marketing campaign to support the branding effort. Prepared proposals, developed marketing campaigns, designed and developed web sites, created corporate logos, and instructed computer software courses. Utilized project management processes and methodologies to ensure projects were delivered on time, within budget, adhered to quality standards, and meet customer expectations.
Project Manager at Maryland Army National Guard June 2002 - November 2003
Served on active duty to supervise soldiers supporting Operation Noble Eagle and improved information management in the Operations section. Served as the Command Marketing Officer and designed, developed, published, hosted and maintained the Aviation Brigade's recruiting and public website which greatly improved the commands recruiting effort and increased assigned strength. The website was recognized by Recruiting and the Directorate of Information Management (DOIM) as "an example for others to follow". Graduated from the Army Aviation Officers Basic Course and flight school.
Web Project Manager at Global Management Systems, Inc. March 2001 - December 2001
Recruited, mentored and managed a web development team of 4 people to design, develop, implement and maintain an Intranet information sharing system for the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) division of the National Institute of Health (NIH). Performed requirements analysis for Intranet site, development software and server hardware. Collaborated with IT in the development and implementation of web-based applications. Additional tasks included improving the Graphical User Interface (GUI) of the existing web site and making it Section 508 compliant, enhancing the Web sites search engine placement (SEO), developing additional web sites for divisions, advising technical staff on Web related concerns, and developed graphics and logos for print materials. Prepared monthly status reports/presentations for senior staff to update on overall project progress.
Consultant at KPMG Consulting December 1999 - February 2001
Performed duties as the Creative Lead Consultant for National Institute of Standards and Technology Manufacturing Extension Partnership eBusiness Solutions Center Team. Designed and developed web sites and wrote content for the sites. Worked with management to gather and document user requirements, and worked with marketing to ensure the sites supported marketing and business strategies. Designed prototypes and wireframes for client approval and then met with clients to ensure requirements were met and adhered to Section 508 standards. Documented development process and wrote supporting documents. Wrote sections of proposals that pertained to web design.
Internet Specialist, Network Admin at High Technology Solutions July 1996 - December 1999
Designed and developed Intranet websites for clients including Department of Veterans Affairs, Naval Sea Systems Command, and Letterkenny Army Depot. Worked on technical help desk, providing daily on-site support for network, hardware and software assistance, installed and upgraded operating systems and application software, and built network/web servers. Designed and developed web sites, administered Microsoft IIS web servers, MS Outlook servers, developed interactive multimedia presentations, planned and developed Folio Infobases, and established Value Added Reseller (VAR) agreements with partner companies.
Major, Aviation Branch, 46A - Army National Guard 1996 - 2017
Assignments included: Combat Engineer Platoon Leader, Taskforce Engineer, Air Assault Platoon Leader, Air Traffic Control Company Commander, Brigade Liaison Officer, Battalion S4 Supply and Logistics Officer, Headquarters Company Commander, Brigade S1 Personnel Officer, Brigade Chief Operations Officer, Brigade S2 Intelligence Officer and Public Affairs Officer. Deployment to Iraq and Kuwait in support of Operation New Dawn.
Instructor, 1998 – Present
Teach classes on basic computer operation, Microsoft Office, Adobe Photoshop, and Section 508. Develop syllabus and supporting documents for each class.